Customer Knowledge base

Settings

Receive a notification of your documents in error by email

On this tab you can configure email addresses that need to receive a notification whenever a document receives the error state during processing.

By pressing the + button, multiple email addresses can be added.

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All email addresses configured in this list will receive a notification in near-time, listing all newly added error documents. Every 15 min, an email is sent, if applicable.

Below an example email:

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ATTENTION:

  • This email reflects only documents that need to be handled by your role, cfr. that are listed in your error handling screen

  • A customer MUST setup its own email addresses to receive the notifications